--- title: Account and Teams | Support Centre description: Managing the people behind the post. Add new users, update permissions, and keep your company details up to date. --- [Skip to content](https://support.postworks.co.uk/knowledge/account-and-teams#main-content) ![Logo (transparent background, red emblem, red text, tagline NOT included) (PRIVATE).png\]](https://support.postworks.co.uk/hs-fs/hubfs/Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png?height=40&name=Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png) Open main navigation Close main navigation - [Postworks Portal](https://app.postworks.co.uk/dashboard/send) [Postworks Portal](https://app.postworks.co.uk/dashboard/send) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Centre](https://support.postworks.co.uk/knowledge) 2. [Account and Teams](https://support.postworks.co.uk/knowledge/account-and-teams) # Account and Teams Managing the people behind the post. Add new users, update permissions, and keep your company details up to date. ## User management - [How to edit a user on Postworks Portal](https://support.postworks.co.uk/knowledge/how-to-edit-a-user-1) - [Adding a user on Postworks Portal](https://support.postworks.co.uk/knowledge/adding-a-user-1) - [How do I Change My Password](https://support.postworks.co.uk/knowledge/change-a-password) - [Deactivating a user](https://support.postworks.co.uk/knowledge/deactivating-a-user) - [How to Add a Team in the Postworks Portal](https://support.postworks.co.uk/knowledge/add-a-team) - [How to Create a Teambox in the Postworks Portal](https://support.postworks.co.uk/knowledge/teambox) See less ▼ ## Permissions - [How to turn on the Inbound post permission under a user's account](https://support.postworks.co.uk/knowledge/how-to-turn-on-inbound-post-permission-on-postworks-portal) - [What can Regular users do?](https://support.postworks.co.uk/knowledge/what-can-a-regular-user-do) - [What can Super Users do?](https://support.postworks.co.uk/knowledge/superusers-and-their-permissions) ## Company settings - [How to add a domain and get DNS records](https://support.postworks.co.uk/knowledge/how-to-add-a-domain-and-get-dns-records) - [How to activate Priority Postage for my team and start using it?](https://support.postworks.co.uk/knowledge/how-to-activate-priority-postage) ## Security and Compliance - [A Data Protection Impact Assessment for Postworks (DPIA) - sample template](https://support.postworks.co.uk/knowledge/a-data-protection-impact-assessment-for-postworks-sample-template) - [How we handle unreadable addresses (and keep your data safe)](https://support.postworks.co.uk/knowledge/how-we-handle-unreadable-addresses-and-keep-your-data-safe) - [Send Letters](https://support.postworks.co.uk/knowledge/send-letters#main-content) - [Preparing your documents](https://support.postworks.co.uk/knowledge/send-letters#preparing-your-documents) - [Sending via Web Portal](https://support.postworks.co.uk/knowledge/send-letters#sending-via-web-portal) - [PDFs containing multiple recipients (mailmerges)](https://support.postworks.co.uk/knowledge/send-letters#pdfs-containing-multiple-recipients-mailmerges) - [User Management](https://support.postworks.co.uk/knowledge/send-letters#user-management) - [Reports](https://support.postworks.co.uk/knowledge/send-letters#reports) - [Account Top-up](https://support.postworks.co.uk/knowledge/send-letters#account-top-up) - [Quick Start Guide](https://support.postworks.co.uk/knowledge/send-letters#quick-start-guide) - [Receive Letters](https://support.postworks.co.uk/knowledge/receive-letters#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/receive-letters#getting-started) - [Viewing your post](https://support.postworks.co.uk/knowledge/receive-letters#viewing-your-post) - [Managing inbound mail](https://support.postworks.co.uk/knowledge/receive-letters#managing-inbound-mail) - [Digital Reply Envelopes (DREs)](https://support.postworks.co.uk/knowledge/receive-letters#digital-reply-envelopes-dres) - [Account and Teams](https://support.postworks.co.uk/knowledge/account-and-teams#main-content) - [User management](https://support.postworks.co.uk/knowledge/account-and-teams#user-management) - [Permissions](https://support.postworks.co.uk/knowledge/account-and-teams#permissions) - [Company settings](https://support.postworks.co.uk/knowledge/account-and-teams#company-settings) - [Security and Compliance](https://support.postworks.co.uk/knowledge/account-and-teams#security-and-compliance) - [Billing and payments](https://support.postworks.co.uk/knowledge/billing-and-payments#main-content) - [Prepay account](https://support.postworks.co.uk/knowledge/billing-and-payments#prepay-account) - [Troubleshooting](https://support.postworks.co.uk/knowledge/troubleshooting#main-content) - [FAQ](https://support.postworks.co.uk/knowledge/troubleshooting#faq) - [Troubleshooting](https://support.postworks.co.uk/knowledge/troubleshooting#troubleshooting) - [Postworks API](https://support.postworks.co.uk/knowledge/postworks-api#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postworks-api#getting-started) - [API reference](https://support.postworks.co.uk/knowledge/postworks-api#api-reference) - [Software Downloads](https://support.postworks.co.uk/knowledge/software-downloads#main-content) - [PostboxPrint™](https://support.postworks.co.uk/knowledge/software-downloads#postboxprint) - [PostboxServer™](https://support.postworks.co.uk/knowledge/software-downloads#postboxserver) - ['Postworks friendly' documents](https://support.postworks.co.uk/knowledge/postworks-friendly-documents#main-content) - [Standard letters](https://support.postworks.co.uk/knowledge/postworks-friendly-documents#standard-letters) - [Mailmerge](https://support.postworks.co.uk/knowledge/postworks-friendly-documents#mailmerge) - [Postworks Receive™](https://support.postworks.co.uk/knowledge/postworks-receive#main-content) - [Pricing](https://support.postworks.co.uk/knowledge/postworks-receive#pricing) - [PostboxServer™](https://support.postworks.co.uk/knowledge/postboxserver#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postboxserver#getting-started) - [PostboxPrint™](https://support.postworks.co.uk/knowledge/postboxprint#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postboxprint#getting-started) - [Using PostboxPrint™ with Antivirus software](https://support.postworks.co.uk/knowledge/postboxprint#using-postboxprint-with-antivirus-software) - [Troubleshooting](https://support.postworks.co.uk/knowledge/postboxprint#troubleshooting) - [Integrations](https://support.postworks.co.uk/knowledge/integrations) - [Fastrack™](https://support.postworks.co.uk/knowledge/fastrack#main-content) - [Getting Started](https://support.postworks.co.uk/knowledge/fastrack#getting-started) - [Environmental](https://support.postworks.co.uk/knowledge/environmental) - [ClearSend®](https://support.postworks.co.uk/knowledge/clearsend) - [Merge API](https://support.postworks.co.uk/knowledge/merge-api) - [Product updates](https://support.postworks.co.uk/knowledge/product-updates) [![Chill listening crop-3](https://support.postworks.co.uk/hs-fs/hubfs/Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png?width=109&height=24&name=Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png "Chill listening crop-3")](https://www.postworks.co.uk) Our mission is to 'be a pleasure to do business with'. Thank you for choosing us. Copyright © 2025, Postworks Limited