--- title: An introduction to PostboxPrint™ description: This is Postworks' virtual printer/print driver for submitting files securely for posting. --- [Skip to content](https://support.postworks.co.uk/knowledge/an-introduction-to-postboxprint#main-content) ![Logo (transparent background, red emblem, red text, tagline NOT included) (PRIVATE).png\]](https://support.postworks.co.uk/hs-fs/hubfs/Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png?height=40&name=Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png) Open main navigation Close main navigation - [Postworks Portal](https://app.postworks.co.uk/dashboard/send) [Postworks Portal](https://app.postworks.co.uk/dashboard/send) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Centre](https://support.postworks.co.uk/knowledge?hsLang=en) 2. [PostboxPrint™](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en) 3. [Getting started](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#getting-started) # An introduction to PostboxPrint™ ## Get started with PostboxPrint™, the easy-to-use print driver that lets you send letters directly from your desktop. #### **Setting up PostboxPrint™** Sending mail from your desktop is easy. Depending on how much control you want over each letter, you can choose between our standard driver or Ghost Mode. #### Download Postbox Print: ### [![](https://support.postworks.co.uk/hs-fs/hubfs/button-png.png?width=146&height=49&name=button-png.png)](https://postbox-app.s3.eu-west-1.amazonaws.com/Postbox_3.10.3.0.exe) #### 1. Postbox Print Use this version if you want to review your settings (like colour or postage class) for every letter before it goes out. Once installed on your computer, **PostboxPrint™** appears alongside your usual printers. When you are ready to send a document, the process is straightforward: 1. Open your document in Word, Excel, or Acrobat and go to **File \> Print**. 2. Select **PostboxPrint™** from your printer list and click **Print** ![](https://support.postworks.co.uk/hs-fs/hubfs/image-png-Apr-23-2026-07-29-50-5791-AM.png?width=468&height=659&name=image-png-Apr-23-2026-07-29-50-5791-AM.png) 3. A window will pop up. Here, you can pick your preferred Postbox or manually adjust the print settings: ![](https://support.postworks.co.uk/hs-fs/hubfs/image-png-Apr-23-2026-07-34-29-9732-AM.png?width=670&height=481&name=image-png-Apr-23-2026-07-34-29-9732-AM.png) 4. Click **Send to post**. Your letter is now on its way and will appear in your **Post items**. #### 2\. PostboxPrint™ Ghost Mode Ghost Mode is designed for speed. It bypasses the settings window and sends your document straight to your default Postbox using your pre-set preferences. ##### Set your default Postbox: Before using **Ghost Mode**, you need to tell us which settings to use: 1. Log in to the Portal and go to the **Send** page. 2. Click **Edit** on the Postbox you want the items sent to: ![](https://support.postworks.co.uk/hs-fs/hubfs/image-png-Apr-23-2026-07-42-50-0336-AM.png?width=320&height=291&name=image-png-Apr-23-2026-07-42-50-0336-AM.png) 3. Tick the box labelled **Make this my default Postbox**. 4. Click **Save.** ![](https://support.postworks.co.uk/hs-fs/hubfs/image-png-Apr-23-2026-07-43-48-4817-AM.png?width=353&height=578&name=image-png-Apr-23-2026-07-43-48-4817-AM.png) ##### Print your document 1. Open your document and go to **File \> Print**. 2. On the **Printer** dropdown menu, click on **PostboxPrint™ (Ghost mode)** 3. Click **Print**. ![](https://support.postworks.co.uk/hs-fs/hubfs/image-png-Apr-23-2026-07-29-50-5791-AM.png?width=468&height=659&name=image-png-Apr-23-2026-07-29-50-5791-AM.png) That is it. There are no extra clicks or pop-ups. Your document goes directly into the post and will show up in your **Post items** immediately. If you find yourself sending the same type of letter every day, Ghost Mode will save you a significant amount of time. If you need help with the installation, just give us a shout. - [Send Letters](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#main-content) - [Preparing your documents](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#preparing-your-documents) - [Sending via Web Portal](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#sending-via-web-portal) - [PDFs containing multiple recipients (mailmerges)](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#pdfs-containing-multiple-recipients-mailmerges) - [User Management](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#user-management) - [Reports](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#reports) - [Account Top-up](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#account-top-up) - [Quick Start Guide](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#quick-start-guide) - [Receive Letters](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#getting-started) - [Viewing your post](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#viewing-your-post) - [Managing inbound mail](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#managing-inbound-mail) - [Digital Reply Envelopes (DREs)](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#digital-reply-envelopes-dres) - [Account and Teams](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#main-content) - [User management](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#user-management) - [Permissions](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#permissions) - [Company settings](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#company-settings) - [Security and Compliance](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#security-and-compliance) - [Billing and payments](https://support.postworks.co.uk/knowledge/billing-and-payments?hsLang=en#main-content) - [Prepay account](https://support.postworks.co.uk/knowledge/billing-and-payments?hsLang=en#prepay-account) - [Troubleshooting](https://support.postworks.co.uk/knowledge/troubleshooting?hsLang=en#main-content) - [FAQ](https://support.postworks.co.uk/knowledge/troubleshooting?hsLang=en#faq) - [Troubleshooting](https://support.postworks.co.uk/knowledge/troubleshooting?hsLang=en#troubleshooting) - [Postworks API](https://support.postworks.co.uk/knowledge/postworks-api?hsLang=en#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postworks-api?hsLang=en#getting-started) - [API reference](https://support.postworks.co.uk/knowledge/postworks-api?hsLang=en#api-reference) - [Software Downloads](https://support.postworks.co.uk/knowledge/software-downloads?hsLang=en#main-content) - [PostboxPrint™](https://support.postworks.co.uk/knowledge/software-downloads?hsLang=en#postboxprint) - [PostboxServer™](https://support.postworks.co.uk/knowledge/software-downloads?hsLang=en#postboxserver) - ['Postworks friendly' documents](https://support.postworks.co.uk/knowledge/postworks-friendly-documents?hsLang=en#main-content) - [Standard letters](https://support.postworks.co.uk/knowledge/postworks-friendly-documents?hsLang=en#standard-letters) - [Mailmerge](https://support.postworks.co.uk/knowledge/postworks-friendly-documents?hsLang=en#mailmerge) - [Postworks Receive™](https://support.postworks.co.uk/knowledge/postworks-receive?hsLang=en#main-content) - [Pricing](https://support.postworks.co.uk/knowledge/postworks-receive?hsLang=en#pricing) - [PostboxServer™](https://support.postworks.co.uk/knowledge/postboxserver?hsLang=en#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postboxserver?hsLang=en#getting-started) - [PostboxPrint™](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#getting-started) - [Using PostboxPrint™ with Antivirus software](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#using-postboxprint-with-antivirus-software) - [Troubleshooting](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#troubleshooting) - [Integrations](https://support.postworks.co.uk/knowledge/integrations?hsLang=en) - [Fastrack™](https://support.postworks.co.uk/knowledge/fastrack?hsLang=en#main-content) - [Getting Started](https://support.postworks.co.uk/knowledge/fastrack?hsLang=en#getting-started) - [Environmental](https://support.postworks.co.uk/knowledge/environmental?hsLang=en) - [ClearSend®](https://support.postworks.co.uk/knowledge/clearsend?hsLang=en) - [Merge API](https://support.postworks.co.uk/knowledge/merge-api?hsLang=en) - [Product updates](https://support.postworks.co.uk/knowledge/product-updates?hsLang=en) [![Chill listening crop-3](https://support.postworks.co.uk/hs-fs/hubfs/Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png?width=109&height=24&name=Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png "Chill listening crop-3")](https://www.postworks.co.uk) Our mission is to 'be a pleasure to do business with'. Thank you for choosing us. Copyright © 2025, Postworks Limited