--- title: How to do manual top-ups description: Manually add funds to your Postworks account. --- [Skip to content](https://support.postworks.co.uk/knowledge/how-to-do-one-time-top-ups#main-content) ![Logo (transparent background, red emblem, red text, tagline NOT included) (PRIVATE).png\]](https://support.postworks.co.uk/hs-fs/hubfs/Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png?height=40&name=Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png) Open main navigation Close main navigation - [Postworks Portal](https://app.postworks.co.uk/dashboard/send) [Postworks Portal](https://app.postworks.co.uk/dashboard/send) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Centre](https://support.postworks.co.uk/knowledge?hsLang=en) 2. [Send Letters](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en) 3. [Account Top-up](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#account-top-up) # How to do manual top-ups ## Manually add funds to your Postworks account. Please note that you must be either an Account Administrator or Super User in order to be able to auto top up. We accept Visa, Visa Debit, Mastercard and American Express.    ### 1. Go to **Top up** under Account Admin on the left hand side menu:   ![11 How to do manual top-ups](https://support.postworks.co.uk/hs-fs/hubfs/11%20How%20to%20do%20manual%20top-ups.png?width=214&height=532&name=11%20How%20to%20do%20manual%20top-ups.png)   ### 2. Click on the toggle to switch from **Auto top up** to **Manual top up (if needed):**   **![8 How to set up Auto Top ups on Postworks portal-1](https://support.postworks.co.uk/hs-fs/hubfs/8%20How%20to%20set%20up%20Auto%20Top%20ups%20on%20Postworks%20portal-1.png?width=339&height=92&name=8%20How%20to%20set%20up%20Auto%20Top%20ups%20on%20Postworks%20portal-1.png)**   ### 3. Choose an amount or type in your custom amount: ![13 How to do manual top-ups](https://support.postworks.co.uk/hs-fs/hubfs/13%20How%20to%20do%20manual%20top-ups.png?width=520&height=155&name=13%20How%20to%20do%20manual%20top-ups.png) ### 4. Select **New card** from the drop down: ![14 How to do manual top-ups](https://support.postworks.co.uk/hs-fs/hubfs/14%20How%20to%20do%20manual%20top-ups.png?width=538&height=154&name=14%20How%20to%20do%20manual%20top-ups.png) - Add a name for the card and the card number. - If you would like to save the card for future use, select **Save Card**. - You can also set it to be your **default** card for when you want to make future manual top-ups. ![15 How to do manual top-ups](https://support.postworks.co.uk/hs-fs/hubfs/15%20How%20to%20do%20manual%20top-ups.png?width=483&height=454&name=15%20How%20to%20do%20manual%20top-ups.png) Select **Add**.   If you don't select Save Card, your card will be temporarily held until you make a payment. If you leave the page, the card details will be lost and you would need to input them again. ### 5. When you are happy with the top up details, select **Top up**. ![16 How to do manual top-ups](https://support.postworks.co.uk/hs-fs/hubfs/16%20How%20to%20do%20manual%20top-ups.png?width=688&height=270&name=16%20How%20to%20do%20manual%20top-ups.png)   ### 6. You will be asked if you would like to accept this top up. To proceed select **Accept**.   #### ![17 How to do manual top-ups](https://support.postworks.co.uk/hs-fs/hubfs/17%20How%20to%20do%20manual%20top-ups.png?width=688&height=467&name=17%20How%20to%20do%20manual%20top-ups.png) Your account has now been topped-up! - [Send Letters](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#main-content) - [Preparing your documents](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#preparing-your-documents) - [Sending via Web Portal](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#sending-via-web-portal) - [PDFs containing multiple recipients (mailmerges)](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#pdfs-containing-multiple-recipients-mailmerges) - [User Management](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#user-management) - [Reports](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#reports) - [Account Top-up](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#account-top-up) - [Quick Start Guide](https://support.postworks.co.uk/knowledge/send-letters?hsLang=en#quick-start-guide) - [Receive Letters](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#getting-started) - [Viewing your post](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#viewing-your-post) - [Managing inbound mail](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#managing-inbound-mail) - [Digital Reply Envelopes (DREs)](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#digital-reply-envelopes-dres) - [Account and Teams](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#main-content) - [User management](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#user-management) - [Permissions](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#permissions) - [Company settings](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#company-settings) - [Security and Compliance](https://support.postworks.co.uk/knowledge/account-and-teams?hsLang=en#security-and-compliance) - [Billing and payments](https://support.postworks.co.uk/knowledge/billing-and-payments?hsLang=en#main-content) - [Prepay account](https://support.postworks.co.uk/knowledge/billing-and-payments?hsLang=en#prepay-account) - [Troubleshooting](https://support.postworks.co.uk/knowledge/troubleshooting?hsLang=en#main-content) - [FAQ](https://support.postworks.co.uk/knowledge/troubleshooting?hsLang=en#faq) - [Troubleshooting](https://support.postworks.co.uk/knowledge/troubleshooting?hsLang=en#troubleshooting) - [Postworks API](https://support.postworks.co.uk/knowledge/postworks-api?hsLang=en#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postworks-api?hsLang=en#getting-started) - [API reference](https://support.postworks.co.uk/knowledge/postworks-api?hsLang=en#api-reference) - [Software Downloads](https://support.postworks.co.uk/knowledge/software-downloads?hsLang=en#main-content) - [PostboxPrint™](https://support.postworks.co.uk/knowledge/software-downloads?hsLang=en#postboxprint) - [PostboxServer™](https://support.postworks.co.uk/knowledge/software-downloads?hsLang=en#postboxserver) - ['Postworks friendly' documents](https://support.postworks.co.uk/knowledge/postworks-friendly-documents?hsLang=en#main-content) - [Standard letters](https://support.postworks.co.uk/knowledge/postworks-friendly-documents?hsLang=en#standard-letters) - [Mailmerge](https://support.postworks.co.uk/knowledge/postworks-friendly-documents?hsLang=en#mailmerge) - [Postworks Receive™](https://support.postworks.co.uk/knowledge/postworks-receive?hsLang=en#main-content) - [Pricing](https://support.postworks.co.uk/knowledge/postworks-receive?hsLang=en#pricing) - [PostboxServer™](https://support.postworks.co.uk/knowledge/postboxserver?hsLang=en#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postboxserver?hsLang=en#getting-started) - [PostboxPrint™](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#getting-started) - [Using PostboxPrint™ with Antivirus software](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#using-postboxprint-with-antivirus-software) - [Troubleshooting](https://support.postworks.co.uk/knowledge/postboxprint?hsLang=en#troubleshooting) - [Integrations](https://support.postworks.co.uk/knowledge/integrations?hsLang=en) - [Fastrack™](https://support.postworks.co.uk/knowledge/fastrack?hsLang=en#main-content) - [Getting Started](https://support.postworks.co.uk/knowledge/fastrack?hsLang=en#getting-started) - [Environmental](https://support.postworks.co.uk/knowledge/environmental?hsLang=en) - [ClearSend®](https://support.postworks.co.uk/knowledge/clearsend?hsLang=en) - [Merge API](https://support.postworks.co.uk/knowledge/merge-api?hsLang=en) - [Product updates](https://support.postworks.co.uk/knowledge/product-updates?hsLang=en) [![Chill listening crop-3](https://support.postworks.co.uk/hs-fs/hubfs/Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png?width=109&height=24&name=Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png "Chill listening crop-3")](https://www.postworks.co.uk) Our mission is to 'be a pleasure to do business with'. Thank you for choosing us. Copyright © 2025, Postworks Limited