---
title: How to read replies sent back by a Digital Reply Envelope (DRE) on the Postworks portal
description: Once DRE items are sent back by the recipient, access to Postworks Receive will be given.
---

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1. [Support Centre](https://support.postworks.co.uk/knowledge?hsLang=en)
2. [Receive Letters](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en)
3. [Digital Reply Envelopes (DREs)](https://support.postworks.co.uk/knowledge/receive-letters?hsLang=en#digital-reply-envelopes-dres)

# How to read replies sent back by a Digital Reply Envelope (DRE) on the Postworks portal

## Once DRE items are sent back by the recipient, access to Postworks Receive will be given.

### 1. Click on **Receive** from the Menu

![2 How to read replies sent back by a Digital Reply Envelope (DRE) on the Postworks portal](https://support.postworks.co.uk/hs-fs/hubfs/2%20How%20to%20read%20replies%20sent%20back%20by%20a%20Digital%20Reply%20Envelope%20(DRE)%20on%20the%20Postworks%20portal.png?width=221&height=514&name=2%20How%20to%20read%20replies%20sent%20back%20by%20a%20Digital%20Reply%20Envelope%20(DRE)%20on%20the%20Postworks%20portal.png)

This will bring you to your Receive page. Here you will see all your received post.

 

### 2. To view an item, simply click on the green paper icon found in the Actions column.

![Screenshot 2025-06-21 at 12.06.39 am](https://support.postworks.co.uk/hs-fs/hubfs/Screenshot%202025-06-21%20at%2012.06.39%20am.png?width=688&height=404&name=Screenshot%202025-06-21%20at%2012.06.39%20am.png)

 

This will open up the selected received item for viewing.

![Screenshot 2025-06-21 at 12-19-48 am-png](https://support.postworks.co.uk/hs-fs/hubfs/Screenshot%202025-06-21%20at%2012-19-48%E2%80%AFam-png.png?width=688&height=483&name=Screenshot%202025-06-21%20at%2012-19-48%E2%80%AFam-png.png)

 

 

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