- Support Centre
- Postworks portal
- Account Top-up
How to set up Auto Top ups on Postworks Portal
Automate top-ups instead of doing them manually on the Postworks Portal.
Please note that you must be either an Account Administrator or Super User in order to be able to auto top up.
We accept Visa, Visa Debit, Mastercard and American Express.
1. Go to Top up under Account Admin on the left hand side menu:
2. Click on the toggle to switch from Manual top up to Auto top up:

3. The following screen will appear.
This is an example on the default setting:
Click on Accept to proceed to the Top up page.
4. From here you will choose:
- The balance when the account would be auto topped up
- What amount to auto top up to
For example, if the balance falls below £30 then the account will be topped up to £250.
5. Select the payment card from the drop down menu and click on Save.