- Support Centre
- FAQs and Troubleshooting
- Troubleshooting
My item is stuck in processing. How do I cancel it?
If your item is stuck processing or on the loading screen, you can you can still recall it in a few clicks from your Submissions page, here's how:
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Go to My post > Submissions.
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Click on the item under Status.
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Select the three dots (⋮) on the right-hand side.
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Click Recall ALL items.
After this is done, the item will move to status Failed.