--- title: Send Letters | Support Centre description: Get up and running quickly with our quick start guide. It’ll show you the key steps to upload your first letter and start sending. --- [Skip to content](https://support.postworks.co.uk/knowledge/send-letters#main-content) ![Logo (transparent background, red emblem, red text, tagline NOT included) (PRIVATE).png\]](https://support.postworks.co.uk/hs-fs/hubfs/Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png?height=40&name=Logo%20(transparent%20background%2c%20red%20emblem%2c%20red%20text%2c%20tagline%20NOT%20included)%20(PRIVATE).png) Open main navigation Close main navigation - [Postworks Portal](https://app.postworks.co.uk/dashboard/send) [Postworks Portal](https://app.postworks.co.uk/dashboard/send) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Centre](https://support.postworks.co.uk/knowledge) 2. [Send Letters](https://support.postworks.co.uk/knowledge/send-letters) # Send Letters Get up and running quickly with our quick start guide. It’ll show you the key steps to upload your first letter and start sending. ## Preparing your documents - [Preparing your documents (Postworks friendly template)](https://support.postworks.co.uk/knowledge/postworks-friendly-template) - [How to make an existing Word document into a Postworks friendly template](https://support.postworks.co.uk/knowledge/adding-an-address-box) - [Managing your Document library](https://support.postworks.co.uk/knowledge/document-library) ## Sending via Web Portal - [How to set up and send SMS messages](https://support.postworks.co.uk/knowledge/send-sms-messages) - [An introduction to Postworks Portal](https://support.postworks.co.uk/knowledge/an-introduction-to-postworks-portal) - [Create a Postbox on Postworks Portal](https://support.postworks.co.uk/knowledge/create-a-postbox) - [An introduction to 'My Post'](https://support.postworks.co.uk/knowledge/an-introduction-to-my-post-1) - [How to send a letter with Postworks Portal](https://support.postworks.co.uk/knowledge/how-to-send-a-letter-with-postworks-portal) - [How to send a letter with attachments](https://support.postworks.co.uk/knowledge/how-to-send-a-letter-with-attachments-with-postworks-portal) - [How to recall your post on Postworks Portal](https://support.postworks.co.uk/knowledge/how-to-recall-your-post) - [How to download copies of your letters on the Postworks Portal](https://support.postworks.co.uk/knowledge/how-to-download-copies-of-your-letters) - [How to view Returned items?](https://support.postworks.co.uk/knowledge/how-to-view-returned-items) See less ▼ ## PDFs containing multiple recipients (mailmerges) - [How to use Merge on Postworks Portal](https://support.postworks.co.uk/knowledge/how-to-use-postworks-merge) ## User Management - [How do I remove a user from our company account?](https://support.postworks.co.uk/knowledge/how-do-i-remove-a-user-from-our) - [How to Edit a User](https://support.postworks.co.uk/knowledge/how-to-edit-a-user) ## Reports - [How to download Postage Reports](https://support.postworks.co.uk/knowledge/how-to-download-postage-reports-as-an-administrator) ## Account Top-up - [How to add credit to your Account on Postworks Portal](https://support.postworks.co.uk/knowledge/payments-and-top-ups) - [How to set up Auto Top ups on Postworks Portal](https://support.postworks.co.uk/knowledge/how-to-set-up-auto-top-ups) - [How to do manual top-ups](https://support.postworks.co.uk/knowledge/how-to-do-one-time-top-ups) ## Quick Start Guide - [Quick Start Guide](https://support.postworks.co.uk/knowledge/quick-start-guide) - [Send Letters](https://support.postworks.co.uk/knowledge/send-letters#main-content) - [Preparing your documents](https://support.postworks.co.uk/knowledge/send-letters#preparing-your-documents) - [Sending via Web Portal](https://support.postworks.co.uk/knowledge/send-letters#sending-via-web-portal) - [PDFs containing multiple recipients (mailmerges)](https://support.postworks.co.uk/knowledge/send-letters#pdfs-containing-multiple-recipients-mailmerges) - [User Management](https://support.postworks.co.uk/knowledge/send-letters#user-management) - [Reports](https://support.postworks.co.uk/knowledge/send-letters#reports) - [Account Top-up](https://support.postworks.co.uk/knowledge/send-letters#account-top-up) - [Quick Start Guide](https://support.postworks.co.uk/knowledge/send-letters#quick-start-guide) - [Receive Letters](https://support.postworks.co.uk/knowledge/receive-letters#main-content) - [Getting started](https://support.postworks.co.uk/knowledge/receive-letters#getting-started) - [Viewing your post](https://support.postworks.co.uk/knowledge/receive-letters#viewing-your-post) - [Managing inbound mail](https://support.postworks.co.uk/knowledge/receive-letters#managing-inbound-mail) - [Digital Reply Envelopes (DREs)](https://support.postworks.co.uk/knowledge/receive-letters#digital-reply-envelopes-dres) - [Account and Teams](https://support.postworks.co.uk/knowledge/account-and-teams#main-content) - [User management](https://support.postworks.co.uk/knowledge/account-and-teams#user-management) - [Permissions](https://support.postworks.co.uk/knowledge/account-and-teams#permissions) - [Company settings](https://support.postworks.co.uk/knowledge/account-and-teams#company-settings) - 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