- Support Centre
- FAQs and Troubleshooting
- Troubleshooting
Why has my account been suspended?
Your account may have been automatically suspended for security reasons. This typically happens after multiple unsuccessful login attempts.
Common Reason for Suspension
Your account will be suspended if you enter your password incorrectly 5 times in a row. This is a security measure to protect your account from unauthorized access.
What Should I Do Next?
If your account has been suspended:
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Contact our support team at support@postworks.co.uk. We’ll review the suspension and help restore access to your account.
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If you’ve forgotten your password, you reset it by clicking “Forgot password?” on the login page.