How to send a letter with attachments with Postworks portal

This article will outline how to go about adding attachments to the letters you are posting using Postworks portal.

For adding attachments using PostboxPrint, please click here.

IMPORTANT:
Attachments must be A4 sized and saved as a PDF

You can attach a maximum of 30 attachments at one time

Note: When uploading attachments with an odd number of pages, a blank page will be inserted. This ensures that attached documents are presented in the way they are designed to be presented and also allows them to start on a fresh page.


  1. Check your Postbox has the 'add attachments' feature switched on

    Example postbox

Click the 3 dots to bring up settings on your Postbox of choice to bring up the Edit option

  • Click on Edit. This will open up the Postbox Edit screen

    Screenshot 2024-09-23 101533
  • Tick the box Display Add attachments on upload
  • Click Save.

The Postbox will now allow you to add attachments.

  1. Adding attachments

 To add attachments to the PDF, follow the steps to upload your PDF to that postbox as normal.

The following pop-up will appear to allow you to add your attachments.

 

  • Click on Select Files
  • A windows File Manager window will open
  • Select the files you'd like to attach and click Open

To select multiple attachments hold down CTRL while selecting your files

Note: To reorder attachments, just click and drag the attachment in the order you would like.

  1. Attach

Once you have selected your desired attachments, click attach. The PDF will be processed as usual, with the attachments added to it. You can view the final letter in the preview.

If you need help, our friendly support team can be reached by email support@postworks.co.uk or via the online chat when logged into Postworks portal.