How to send a letter with attachments with Postworks portal

This article will outline how to go about adding attachments to the letters you are posting using Postworks portal.

For adding attachments using PostboxPrint, please click here.

IMPORTANT:
Attachments must be A4 sized and saved as a PDF

You can attach a maximum of 30 attachments at one time

Note: When uploading attachments with an odd number of pages, a blank page will be inserted. This ensures that attached documents are presented in the way they are designed to be presented and also allows them to start on a fresh page.

 

Enabling the 'add attachments' feature:

1. Click on the three vertical dots to access the settings for your selected Postbox.


Example postbox

2. Click on the Edit option. This action will launch the Postbox Edit screen, allowing you to make the necessary adjustments.

Screenshot 2024-09-23 101533

3. Check the box labeled "Display Add Attachments on Upload"

4. Click the Save button to confirm your changes

Your Postbox is now configured to support the addition of attachments.

 

To add attachments to your PDF:


1. Click on your Postbox to upload your items.

2. Select your file(s) you'd like to upload

3. A pop-up window will appear, providing you with the option to add your attachments.

Screenshot 2025-05-08 at 3.57.33 pm

4. Click the "Select Files" button

5. Choose the attachment you wish to upload.

Screenshot 2025-05-08 at 4.00.15 pm

6. Click the 'Attach' button to finalise your selection.



  • To choose multiple attachments, simply press and hold the CTRL key while clicking on the files you want to select.
  • To rearrange your attachments, simply click on an attachment and drag it to your desired position in the list.

 

If you need help, our friendly support team can be reached by email support@postworks.co.uk or via the online chat when logged into Postworks portal.